Last updated: October 9, 2026

At Hugo's Automotive Services, we respect your privacy and are committed to protecting the personal information you share with us. This simple privacy policy explains what we collect through our website and how we use it.
1. Information We Collect

We collect information when you voluntarily provide it to us, such as when you fill out our website contact form, call us, email us, or visit our shop. This may include:

• Contact Details: Your name, phone number, and email address submitted via our contact form.

• Vehicle & Service Information: Make, model, year, registration number, and any details or notes you provide regarding your vehicle or repair inquiry.

2. How We Use Your Information

We use the information collected via our contact form and direct communications exclusively to:

• Respond to your inquiries and provide service quotes.

• Book, manage, and perform vehicle repairs, and maintenance services.

• Contact you regarding your vehicle’s status, appointment updates, or pickup times.

3. Sharing Your Information

We never sell, rent, or trade your personal information. We do not share your data with third parties unless it is strictly necessary to service your vehicle (such as ordering specific parts from a supplier) or if required by law.
4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse, whether stored digitally from online form submissions or in physical paperwork at our shop.
5. Your Choices

You can contact us at any time to:

• View the personal information we hold about you.

• Update or correct your details.

• Request the deletion of your information from our active records.

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out to us at:

• Business Name: Hugo's Automotive Services

• Email: info@hugosautomotiveservices.co.uk

• Phone: 07459 559728